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How mezzobet Handles Your Personal Information

Your account data stays yours. This policy covers exactly what we collect when you open an account, place a wager, or move funds through PayPal, Venmo, or Play+ — and how you can access, correct, or remove it.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyRight to access your account dataState-law-dependent availabilityContact us to update or delete
mezzobet How mezzobet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, a request to access or delete your records, or a concern about how a PayPal or Venmo transaction was logged — bring them directly to our team. We aim to respond to all privacy-related requests within the timeframe required by applicable state law. The fastest path is live chat inside your account.

Live Chat Open your account on mobile or desktop and tap the chat icon. This is the quickest way to submit a data access or deletion request and get a written response.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered email so we can verify your identity before acting on the request.
Account Settings Some data preferences — like cookie settings and marketing communications — can be updated directly inside your account dashboard without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection is built into account operation, not added on top of it. Every section below covers a specific area — cookies, security, retention, and your rights — so you know what we actually do, not just what we intend.

Cookies and Tracking

We use session cookies to keep you logged in across devices and analytics cookies to measure page performance. You can adjust non-essential cookie preferences in your account settings at any time.

Account Security

Your account is protected by password hashing and optional two-factor authentication. We never store your PayPal credentials or Play+ PIN — those stay inside their respective payment platforms.

Data Retention

We keep your account records for as long as required by state law and our obligations to payment processors like PayPal and Venmo. When retention periods expire, records are deleted or anonymized.

Your Rights and Requests

You have the right to access, correct, or request deletion of your personal data. Submit your request through live chat or email, and we will verify your identity before processing any change.

Common Questions About Your mezzobet Data

These are the questions we actually get from account holders about data, privacy, and how their information moves through our system.

We collect your name, date of birth, address, and a government-issued ID for identity verification. Your email and phone number are used for account access and communications.

We store only the transaction reference number and amount. Your PayPal login credentials and Venmo password are never visible to us — those stay within their platforms.

Yes. Contact us through live chat or the support email in your account settings. We will verify your identity, then send your data within the period required by applicable state law.

No. We do not sell your data to marketing companies or advertisers. Data is shared only with payment processors, identity verification partners, and regulators when legally required.

Submit a deletion request via live chat or email. We will confirm your identity and remove data not required for legal or regulatory retention obligations, including Play+ transaction history.

We use session cookies for login continuity and analytics cookies for performance tracking. Non-essential cookies can be turned off inside your account dashboard under cookie preferences.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.